Before you book

Stay policies & FAQ

Last updated October 2026

Everything you'd want to know before booking, in plain words. When you book with us directly, these are the terms. Questions? Message us on WhatsApp.

A garden of your own. Every Apricot home comes with its own private garden, lawn or courtyard. Never shared, never a common area.

At a glance

Cancellation & changes

Plans change. We'd rather you come later than not at all, so you always get more back as a stay credit than as a refund.

• Garden Cottage and Garden Courtyard: full refund up to 14 days before check-in. Between 7 and 14 days, 50% back or 100% as stay credit. Under 7 days, non-refundable.
• Garden Château: full refund up to 30 days before. Between 7 and 30 days, 50% back or 100% as stay credit. Under 7 days, non-refundable. Diwali week, 24 December – 2 January and booked events are non-refundable but can be moved once.
• Garden Care: change or cancel for free up to 48 hours before check-in. Within 48 hours, we keep the first night and refund the rest. Hospital dates move, and we understand.
• One free date change if you're more than 7 days out (Château: 30), to new dates within 6 months, subject to availability.
• Stay credit works at any Apricot home for 12 months.
• Changed your mind straight away? Cancel within 24 hours of booking for a full refund, as long as check-in is more than 7 days away.
• If we ever have to cancel, you get a full refund plus 10% extra as stay credit.
• Refunds go back the way you paid, within 7 working days.

Payment

• 50% by UPI or bank transfer confirms your booking; the rest is due 7 days before check-in. Booking within 7 days of arrival? Please pay in full.
• Your advance counts toward the cancellation terms above.
• Garden Château only: a refundable security deposit of ₹20,000, collected 48 hours before arrival and returned within 3 working days of checkout. Any deduction comes with photos and a breakdown.

Check-in & checkout

• Check-in from 2 PM (Garden Château: 3 PM). Self check-in runs until 8 PM; arriving later is fine, just tell us.
• Checkout by 12 PM (Garden Château: 11 AM).
• Minimum stay: 2 nights if your stay includes a Friday or Saturday night; 1 night otherwise. Within 3 days of arrival, 1 night is fine.
• Early check-in or late checkout is free when the home is empty the night before or after; we confirm the day before. Direct guests can stay until 2 PM whenever the home is free.
• Before you leave: gather used towels, put rubbish in the bins, switch things off and lock up. No need to strip the beds.

House rules

Our homes sit in a residential society, among neighbours and gardens. A few things we ask:

1. Share a government photo ID for each adult before arrival; the society gate needs it too. We use it only for your stay and keep it no longer than the law requires.
2. Only registered guests stay overnight. Visitors are welcome until 10 PM; let us know who's coming.
3. Quiet hours are 10 PM – 7 AM, with no music outdoors after 10 PM.
4. No parties or events. At the Garden Château, birthdays and family dinners are welcome within 10 guests; anything larger by arrangement, with a higher deposit.
5. No smoking indoors. The garden is fine, except at Garden Care, where there's no smoking anywhere on the premises.
6. Pets are welcome (Château on request); please keep them off beds and sofas.
7. Please leave the flowers in the garden for the next guests.
8. If something breaks, tell us. We'll sort it out without fuss.

Commercial photo and film shoots are by arrangement: see Shoots at Apricot.

FAQ